Privacy Policy
This Privacy Policy applies to PAXIV.com and all associated PAXIV websites, products, services, and mobile applications. It does not apply to employment-related information — if you are a job applicant, employee, or contractor, please contact us for the appropriate policy.
1. Types of Personal Information We Collect
“Personal Information” means any information directly or indirectly relating to an identified or identifiable individual. Examples include:
- Payment information (credit card and other payment card information)
- Personal contact information (name, mailing address, email address, phone number)
- Business information (office location, job title, professional bio)
- Log-in credentials (username, password)
- Photographs and biometric data (facial geometry, where applicable)
- Usage details (log-on activity, search terms, views, clicks, downloads, cursor movement, scrolling activity)
- Technical details (IP address, geolocation, cookie/session IDs, browser type, operating system)
- Any information you or other PAXIV customers upload or enter into the Services
2. How We Collect Information
PAXIV may collect Personal Information through the following methods:
- Directly from you when you provide it (web forms, phone calls, video conferences, subscription agreements)
- Through your participation in surveys, promotions, or contests
- From our internal customer relationship management system and databases
- From third-party analytics and email marketing service providers
- By researching public websites where permitted by our Terms of Use
- Automatically through tracking technologies (cookies, web beacons, log files) across sessions and third-party sites
Some areas of PAXIV Services may require biometric or geolocation data for authentication and fraud prevention. This information is securely stored in the United States and accessed only by authorized PAXIV employees.
3. How We Use Your Information
We may use your Personal Information for the following purposes:
- Communicating with you and providing our Services
- Authenticating users and maintaining security
- Developing, testing, and improving the Services
- Creating and maintaining customer records and member directories
- Carrying out legal and contractual obligations including billing and payment processing
- Anonymizing and aggregating data for analytics and reporting
- Advertising, marketing, and selling the Services
4. Disclosure of Personal Information
PAXIV does not sell your Personal Information to third parties. We may share your information with:
- Service providers who assist in delivering our Services (under strict confidentiality obligations)
- Business partners with your consent
- Law enforcement or regulatory bodies when required by law
- Successors in the event of a merger, acquisition, or sale of assets
Your searches, saved properties, and deal room activity are never shared with third parties for advertising purposes.
5. International Transfers
PAXIV is based in the United States and processes data primarily in the U.S. If you access our Services from outside the U.S., your information may be transferred to and processed in the United States. By using our Services, you consent to this transfer. We implement appropriate safeguards in accordance with applicable data protection laws.
6. Security
We implement industry-standard security measures to protect your Personal Information, including 256-bit SSL encryption and secure cloud infrastructure. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information.
Your competitive advantage — your searches, deal notes, and property data — stays yours and is never shared with third parties.
7. Retention
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Biometric information is retained until the initial purpose for collection has been satisfied, or within three years, whichever occurs first.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your Personal Information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of information we collect and the right to opt out of certain uses.
To exercise any of these rights, contact us at contact@paxiv.com. We will respond within the timeframe required by applicable law.
9. Children
PAXIV websites are not intended for children under 16 years of age. We do not knowingly collect Personal Information from children under 16. If we learn we have collected information from a child under 16 without appropriate consent, we will delete it promptly.
10. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this Policy periodically. Your continued use of the Services after any changes constitutes your acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: contact@paxiv.com
- Contact form: paxiv.com/contact